fbpx
FAQs2019-01-07T23:50:11+00:00
What makes Unique Canvas so…unique?2018-10-22T12:04:37+01:00

At Unique Canvas, we pride ourselves on being different from the rest. Firstly, all our images are legitimately sourced and credit given when due. Secondly, we don’t like cutting corners or using inferior supplies to create our canvas pieces. We print on the best quality canvas using top of the range machinery and use the finest 38mm pine stretch bars providing our canvases with intense depth and profile (something most of our competitors don’t offer!)

Moreover, what makes us truly proud is that all our products are manufactured at our UK production hub.

How can I contact Unique Canvas?2018-10-22T12:08:07+01:00

The quickest and most convenient way to contact Unique Canvas is by emailing us at info@uniquecanvas.co.uk.

However, if you need to speak to a member of the team, please call 0203 657 9025.

How does Unique Canvas protect my personal information?2018-10-22T12:48:36+01:00

At Unique Canvas, we offer the highest level of protection of your data to ensure your information is kept safe at all times. All data entered onto our website (including your personal information and payment card details) are encrypted and transmitted using Secure Socket Layer (SSL). Additionally, we are GDPR compliant – we do not sell your personal information to any third-party agents.

Why can colours vary from screen to print?2019-08-01T13:30:47+01:00

At Unique Canvas, we have invested in the best quality 10-colour printing presses to ensure our colour reproduction is top notch. However, please note that for a range of reasons (including varying screen resolutions, screen brightness etc.), printed colours may vary slightly from those seen on screen.

We love creating authentic, vibrant and depth of colour canvases which truly stand out! You may notice some pixilation when our canvases are viewed closely (this is normal), but we assure you, once placed on your chosen wall, they will be the centre-piece of your room. We recommend the ideal minimum viewing distance to be no less than 1.5 metres (approx. 5ft) away from the canvas art.

What forms of payment does Unique Canvas accept?2018-10-22T12:14:27+01:00

We currently accept all forms of card payments, including Visa, Mastercard and AmericanExpress through our payment platform.

What is Unique Canvas’ refund policy?2018-10-22T12:47:49+01:00

At Unique Canvas, we don’t believe in mass producing anything. We pride ourselves on custom building each order as it is placed on our website. This ensures we can guarantee the quality of each order to meet your expectations, whilst ensuring it is shipped from our production hub in pristine condition. With this in mind, unfortunately, Unique Canvas does not operate a returns policy if you have changed your mind or ordered by mistake.

In the unlikely event that your purchase is damaged in transit, please contact us within 3 working days of receiving your purchase and we will be happy to arrange for a replacement to be sent out immediately.

Please retain all original packaging and canvas pieces as we may require photos of the damage caused by transit.